Orders placed Monday-Friday (excluding holidays) before 2PM MST will be fulfilled and shipped within 48 hours, pending item availability and credit card verification. Orders placed after 2PM MST will be fulfilled the next business day. Orders placed on Friday after 2PM MST will be fulfilled the following Monday or subsequent business day. Transit times do not include Saturday, Sunday or holidays.
Order fulfillment cut-off times are provided as guidelines only, and do not take into account possible delays caused by item availability and payment verification.
Domestic orders are shipped via UPS. Free shipping on orders over $150 and is shipped via UPS Ground or Home Delivery.
It is the customer's responsibility to select the appropriate shipping method for their needs. The customer accepts responsibility for any missing and/or lost packages. Additional shipping costs for rejected or returned to shipper packages are the responsibility of the customer. The customer may request signature required or any special shipping needs and we will do our best to accommodate you. To make arrangements, please email email@example.com.
Oversized items or any order 10 lbs or heavier will require oversized shipping. The shipment cost will be quoted on a per order basis. Our customer service team will be in touch by email about any additional shipping cost.
We will accept returns or exchanges on items that are returned in their original unworn, unwashed condition with all tags intact. Shoes will only be accepted for exchange and must be returned in their original, undamaged shoebox or bag.
All sale items are final sale.
We do not accept returns on apothecary, swimwear, periodicals and undergarments.
For all returns and exchanges, please email firstname.lastname@example.org for a Return Authorization Number (RA#) within 3 business days of delivery date. For an exchange, please include the size and/or item for which you would like to exchange. Returns must be postmarked within 5 business days of receiving your RA# to be eligible for return/exchange. All returns that do not meet the 3 business day requirement for RA# request will only be considered for online store credit.
The customer is responsible for the return shipping cost. If a return label is included and used for the return, $12 will be deducted from any refund for shipping cost. If you choose to secure your own shipping, we recommend sending the package via traceable carrier, insured for the full value of the product. We do not accept liability for missing packages or damage of returned goods. The original shipping cost of the order are non-refundable.
All sale, gift cards, custom inseams and one of a kind pieces are final sale. Final sale items may not be returned or exchanged. All sale items are not eligible for any price adjustment. Shipping and handling charges are not refundable.
Merchandise purchased online may also be returned at our brick & mortar store.
Please send items pre-paid and insured to:
A return will be inspected and processed within 3 business days of delivery. The customer will be notified via email when the refund or store credit has been issued. Please allow at least 5 business days for a refund to post to your account. Refunds will be issued to the original payment method and store credit will be issued via online gift card.
All items purchased after November 25th, 2016 may be returned for store credit only before January 8th, 2017. No returns will be allowed after January 8th, 2017, unless they comply with our regular return policy. All Holiday returns must comply with regulations stated.
Unless otherwise noted, the design of the Site, the Site as a whole, and all materials that are part of the Site (collectively, ‘Contents’) are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by Cedar & Hyde, LLC.
Images from Cedar & Hyde, LLC may be used if credit for the origin of images is acknowledged. Credit styling and imagery to cedarandhyde.com
We welcome your comments and feedback regarding our website, products and services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered to Cedar & Hyde using this website or otherwise (collectively, ‘Comments’) are not confidential and will become and remain Cedar & Hyde property. The disclosure, submission or offer of any comments will constitute an assignment to Cedar & Hyde of all worldwide rights, titles and interests and goodwill in the comments without payment of any compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.
The Contents are intended solely for your personal, noncommercial use. You may copy other Contents displayed on the Site for your personal, noncommercial use only. No right, title or interest in any Contents is granted or transferred to you as a result of any such copying.
Except as noted above, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, any of the Contents or the website. Unauthorized use of the Contents is expressly prohibited by law, and may result in severe civil and criminal penalties.
We do our best to properly represent real inventory numbers on the website, but merchandise availability on our website is not guaranteed. If merchandise is not available by the time your order processes, we will notify you of this via e-mail. You will receive a shipping confirmation via e-mail once your items have shipped.
All products displayed on the website are available at Cedar & Hydes Boulder store. The prices displayed on the website are quoted in U.S. dollars, unless otherwise indicated.
Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.
EXCEPT AS OTHERWISE EXPRESSELY PROVIDED, THIS WEBSITE, ALL CONTENTS AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN ‘AS IS’ BASIS. CEDAR & HYDE DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.