We will accept returns or exchanges on items that are returned in their original unworn, unwashed condition with all tags intact. Shoes must be returned in their original, undamaged shoebox or bag.
All sale items are final sale.
We do not accept returns on apothecary, swimwear, periodicals and undergarments.
For all returns and exchanges, please email email@example.com for a Return Authorization Number (RA#) within 3 business days of delivery date. For an exchange, please include the size and/or item for which you would like to exchange. Returns must be postmarked within 5 business days of receiving your RA# to be eligible for return/exchange. All returns that do not meet the 3 business day requirement for RA# request will only be considered for online store credit.
We offer free return shipping for all orders over $200. Please request the free return label when you email firstname.lastname@example.org for the return authorization.
For orders less then $200, the customer is responsible for the return shipping cost. We are happy to provide a return label and $12 will be deducted from any refund for shipping cost. If you choose to secure your own shipping, we recommend sending the package via traceable carrier, insured for the full value of the product. We do not accept liability for missing packages or damage of returned goods. The original shipping cost of the order are non-refundable.
All sale, gift cards, custom inseams and one of a kind pieces are final sale. Final sale items may not be returned or exchanged. All sale items are not eligible for any price adjustment. Shipping and handling charges are not refundable.
Merchandise purchased online may also be returned at our brick & mortar store.
Please send items pre-paid and insured to:
A return will be inspected and processed within 3 business days of delivery. The customer will be notified via email when the refund or store credit has been issued. Please allow at least 5 business days for a refund to post to your account. Refunds will be issued to the original payment method and store credit will be issued via online gift card.
Free shipping and returns on orders over $200
2015 10th Street
Boulder, CO 80302
Mon thru Sat: 10am-6pm
MEMORIAL DAY 12pm-5pm
© 2017 Cedar & Hyde. All Rights Reserved