Shipping

Order Processing

Orders placed Monday-Friday (excluding holidays) before 1PM MST will be fulfilled and shipped the same day, pending item availability and credit card verification. Orders placed after 1PM MST will be fulfilled the next business day. Orders placed on Friday after 1PM MST will be fulfilled the following Monday or subsequent business day. Transit times do not include Saturday, Sunday or holidays.

Order fulfillment cut-off times are provided as guidelines only, and do not take into account possible delays caused by item availability, payment verification and shipping carrier delays.

Domestic Shipping

Domestic orders are shipped via USPS or UPS. Free shipping and return shipping on orders over $200 will be shipped via USPS Priority. 

The customer may request signature required or any special shipping needs and we will do our best to accommodate you. To make arrangements, please email customerservice@cedarandhyde.com.

It is the customer's responsibility to select the appropriate shipping method for their needs. The customer accepts responsibility for any missing and/or lost packages. Additional shipping costs for rejected or returned to shipper packages are the responsibility of the customer. 

International Shipping

International orders are shipped via USPS and are not eligible for return or exchange.

The customer may request signature required or any special shipping needs and we will do our best to accommodate you. To make arrangements, please email customerservice@cedarandhyde.com.

The customer is responsible for all additional taxes, customs and import duties levied by their local government. Depending on the location, shipments may experience customs delays which are outside of our control and are impossible to predict. We suggest you contact your local customs office for additional information.

It is the customer's responsibility to select the appropriate shipping method for their needs. The customer accepts responsibility for any missing and/or lost packages. Additional shipping costs for rejected or returned to shipper packages are the responsibility of the customer. 

Heavy or Oversized Shipping

Oversized items or any order 10 lbs or heavier will require oversized shipping. The shipment cost will be quoted on a per order basis. Our customer service team will be in touch by email about any additional shipping cost.